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CUSTOMER CARE
Order & Shipping
All orders will be processed and dispatched within 3 working days after payment is received. We will notify you via email once your item has been shipped.
1. Local (Delivery to Singapore addresses)
Normal shipping
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Flat rate of SGD1.50 per order
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No tracking of parcel is provided, Amesha will not be responsible for parcel lost in transit
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Takes 3 - 5 days for parcel to be delivered once shipped out
Registered shipping
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Flat rate of SGD3 per order
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Tracking number will be provided once parcel is shipped
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Takes 1 - 3 days for parcel to be delivered once shipped out
2. International Shipping
Normal shipping (Flat Rate per order)
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Asia: SGD8
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Oceania: SGD10
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U.S.A, Europe and other countries: SGD15
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No tracking of parcel is provided, Amesha will not be responsible for parcel lost in transit
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Takes 3 - 4 weeks for parcel to be delivered once shipped out
Registered shipping
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Asia: SGD10
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Oceania: SGD12
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U.S.A, Europe and other countries: SGD17
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Tracking number will be provided once parcel is shipped
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Takes 1 - 2 weeks for parcel to be delivered once shipped out
Exchange & Return
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Strictly no return/refund will be given once item is shipped out.
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Measurements are provided for all items however please allow up to 1 – 2cm of discrepancy due to manufacturing. Kindly choose carefully by referring to the measurements provided as exchange is not allowed due to wrong sizing picked.
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Exchange can be allowed only if there is defect on the item. Please email us at ameshashop@gmail.com with details of the defect within 3 working days of receiving the item and we will advise you details to proceed with the exchange process.
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Item to be exchanged must be in brand new condition and cannot be worn before.
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Item to be exchanged has to be mailed back to Amesha within 10 working days and postage for exchange will be borne by the sender (customer).
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Amesha is not liable for any item lost in transit during exchange and in such cases, exchange will not be provided if Amesha does not receive item.
Payment
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We accept payment via PayPal and Bank Transfer (DBS / POSB / UOB).
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Bank Transfer
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DBS - Account Number XXX
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UOB - Account Number XXX
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Please make payment within 1 working day after order is placed (After 1 working day, order will be void and items will not be reserved). Upon payment, please send transaction reference number to ameshashop@gmail.com
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Amesha reserves the right to reject any order and amend any terms & conditions at any time. For any other enquiries, please reach us at ameshashop@gmail.com